Overview

We respect your privacy and are committed to protecting your personal information. This Text Message (SMS) Privacy Policy explains how we collect, use, and protect information when you communicate with us via text message.

Consent to Receive Text Messages

By providing your mobile phone number and opting in, you consent to receive text messages from us. These messages may include:

Appointment reminders

Service updates

Program or event information

Important notifications

Customer or community support messages

Message frequency may vary. Standard message and data rates may apply.

Information We Collect

When you opt in to receive text messages, we may collect:

Your mobile phone number

Your name (if provided)

Message content and responses

Date, time, and delivery status of messages

We do not collect sensitive personal information through text messages unless you voluntarily provide it.

How We Use Your Information

Your information is used only to:

Communicate relevant and timely information

Respond to inquiries or requests

Improve our services and communication

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We may share information only:

With trusted service providers who assist in delivering text messages (e.g., SMS platforms)

When required by law or legal process

All service providers are required to maintain confidentiality and data security.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse.

Opt-Out and Help

You may opt out of receiving text messages at any time by:

Replying STOP to any text message

After opting out, you will no longer receive SMS messages from us, except for confirmation of your opt-out.

For help, reply HELP or contact us directly at:

Email: [email protected]

Phone: (626) 620-4897

Message Retention

Text message data is retained only as long as necessary to fulfill communication purposes or as required by law.

Changes to This Policy

We may update this Text Message Privacy Policy from time to time. Any changes will be posted on our website or communicated through appropriate channels.

Contact Us

If you have questions about this policy or our text messaging practices, please contact us at:

Chinese Christian Herald Crusades (ESGV)